JIN conceives and builds digital ecosystems in line with the objectives of the brand organization, and leadership. To assist with this project to rework and refocus your digital strategy.

Performance

analysis of the digital ecosystem

Design

of a detailed, budgeted and goal-based roadmap integrating all client experience from first contact to conversion, loyalty creation and community-building.

Project management

for implementation, supported by the creative and marketing skills of JIN and its partners

Assessment

and piloting of the digital ecosystem

Sometimes, an organization needs to question and examine its digital ecosystem: its website, social media, e-commerce, and client journey. After successive waves of transformations during which different tools have accumulated, companies often need to go back to square one. To help companies implement a transformation strategy or express their brand image online, JIN offers to assess the existing digital ecosystem and optimize it based on the chosen strategy.

1. Audit tools
2. Analyze audiences
3. Build an action plan and pilot its execution with the necessary internal and external partners
4. Assess the new tool and assist with its roll-out

The client's experience when they discover the brand and their journey to purchase, consumption, and satisfaction are at the heart of digital transformation. In order to better serve clients, you must understand them and build an appropriate online and offline journey that is useful and efficient, but also meaningful. JIN has all of the necessary expertise to understand clients, analyze their expectations, and assist with the construction of a high-quality journey to satisfy them and increase their loyalty.

1. Data collection and analysis of client personas
2. Audit of the existing client journey both online and offline
3. Design of a detailed, budgeted, and goal-based road map integrating all client experience from first contact to conversion, loyalty creation, and construction of community-building
4. Project management for implementation and roll-out supported by the creative and marketing skills of JIN and its partners
5. Assessment and piloting of the digital ecosystem

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Digital Strategy

Build your
digital ecosystem

Our Methodology

Digital Shift

Customer
Experience (CX)